FAQ
Do i need books ( coursebook, workbook) for the lesson?
Yes, although the lesson is online, you need your own material as you do in a traditional educating setting. You may have your materials in PDF form or printed.According to your needs and level the teacher will advice you about the books you need . Note that you are also given free extra material for further practice if needed.
How do i book a lesson? Do i have to pay in advance?
In order to book a lesson or a pack of lessons, we will discuss together the times and the hours available each week from both sides and we will arrange a weekly or monthly scheduled lessson plan.
You pay the lesson- lessons in advance 24 hours prior to lesson date and time.
What happens if i have paid for a pack of lessons and for some reason i want to quit?
In this case, you will be refunded 100% for the lessons you didn't attend.
What happens if the internet connection fails?
First of all you need a high speed internet connection. However, in case our connection fails we will arrange another day to complete the missing lesson.For instance, if we have a 50 min. lesson ( 1 educational hour) and the connections fail 10 minutes before the end of the lesson , we will arrange another 10 minutes lesson later on or add the 10 minutes to the next scheduled lesson.
What happens if the teacher cancels the lesson?
If the teacher cancels the lesson in more than 12 hours prior to the scheduled lesson, the teacher will set a new time lesson for you. If the teacher cancels the lesson in less than 12 hours prior to the scheduled lesson, the teacher will offer you a lesson in 50% discount.
What happens if i want to cancel a lesson?
If you wish for any reason to cancel and reschedule your private lesson please contact me at least 12 hours prior to the scheduled lesson. Otherwise after the 12 hours, you will be charged for the lesson.
How do parents get informed about their kids progress? Can they be present during the lesson?
Once per month, you will be informed in detail by e mail, via skype or telephone about your child's progress. However, parents are free to contact me any time in case they have some further questions or issues to discuss. It's totally understandable that parents at the first couple of lessons want to be present during the lesson in order for them and their kids to feel comfortable about the whole process and to build trust with the teacher . That is totally accepted provided that they will not affect the lesson procedure.